Inkedibles Frequently Asked Questions

  1. Are the frosting sheets backed with plastic or paper?
  2. Do the Canon cartridges need a resetter when refilling?
  3. Are there templates for the frosting sheets circles?
  4. Do I need to adjust the colors to print on frosting sheets?
  5. Using MS Word to insert a picture into a template.
  6. Inkedibles TIP and Care
  7. Troubleshooting

Are the frosting sheets backed with plastic or paper?

The backing on the frosting sheets are a clear plastic.

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Do the Canon cartridges need a resetter when refilling?

No. These cartridges have an auto reset chip on them. Refilling is easy with no resetter required.

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Are there templates for the frosting sheets circles?

Yes. Here are templates:

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Do I need to adjust the colors to print on frosting sheets?

Possibly. Since you are printing on a different medium (frosting sheet not paper) you may need to adjust the intensity/brightness to match the colors you desire. To get the closest match with minimal change, please follow printer settings instructions. If the brightness needs to be adjusted, please follow color ajustment instructions.

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Using MS Word to insert a picture into a template.

  1. Right-click on the shape(s) you wish to use.
  2. Select "Format Object".
  3. In the "Format Object window, select the "Colorsand Lines" tab.
  4. Select "Fill Effects" button, if it appears. If not, click on the "Color" drop-down list, and select "Fill Effects".
  5. Select the "Picture" tab.
  6. Press the "Select Picture" button.
  7. Choose a picture from your hard drive.
  8. Press the "OK" button. And then the next "OK" button.

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Inkedibles TIP and Care

To maintain the best quality and prevent head clogging, we recommend turning your printer OFF and then back ON every day it is not in use. Edible inks are made with water-based food coloring. If you leave the printer idle for too long, the liquid from the cartridges may evaporate slightly, leaving behind sugar deposits which can clog up your printer's print heads. By turning your printer OFF and then ON regularly, your printer is primed to do a cleaning cycle and keeps the inks flowing through the print-heads, preventing clogs.

If your print-heads clog up due to non-use, you can:

  1. Run a print-head cleaning cycle in your printer (check your printer's menu settings), or for more severe clogging you can.
  2. Use Inkedibles food safe edible print-head "cleaning cartridges". It is also recommended to leave the "cleaning cartridges" installed in the printer if you don't intend in using the printer for a while.

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Troubleshooting

Canon CLI-8 / CLI-221 / CLI-226 - PGI-5 / PGI-220 / PGI-225 etc Restoring Natural flow to Edible Ink Cartridges.

If an edible ink cartridge experiences clogging/low flow issues, check for the following:

  1. Adhesive tape covering the air passage near the top of the cartridge.
  2. Dried out sponge not allowing any ink to flow through the nozzle port.
  3. Empty Ink Chamber (if you don't have ink, you can't print).

If the ink still has problems flowing out the nozzle port you can try squeezing some out by putting a little pressure on the sides. Below you will find instructions on how this can be done. Please remember to do this over a paper towel or several paper towels.

  1. With the nozzle port facing down toward the paper towel, place your fingers on each side of the cartridge.
  2. Be sure to place your fingers on the sponge chamber side and not the ink chamber side.
  3. Gently squeeze until a drop or two pushes out the nozzle port.
  4. Repeat the last step 1 more time.
  5. Place the cartridge in your printer, and on a plain sheet of paper, print a test page.

On a more severe case, you can try the following. Please keep in mind, this has to be done quickly or you will allow all the ink to pour out the nozzle.

  1. With the nozzle port facing down toward the paper towel, place your fingers on each side of the cartridge.
  2. Remove the refill plug located on the top of the ink chamber.
  3. Gently squeeze until a drop pushes out the nozzle port.
  4. Quickly replace the plug over the ink chamber.
  5. Clean any excess ink.
  6. Place the cartridge in your printer, and on a plain sheet of paper, print a test page.

The method above allows air to quickly flow inside the cartridge. This in turn allows the ink to flow naturally and quickly through its process.

Finally, know that leaving a printer idle, especially when you have edible cartridges installed, can cause the water from the ink droplets which accumulate at the heads to evaporate, leaving behind crystalline (sugar) deposits which can clog the print heads. The way to avoid this problem, is to ensure that you print at least 1-2 pages with your printer per week, and if you are going to leave the printer out of use for a while, to ensure that you at least power cycle it every other day (turning it off and then on gets the ink flowing), or leave food grade print-head cleaning cartridges installed while the printer is out of use. If you do get a clog in your printer's printheads, it will show up when you print as colors could come out dull, or you will notice lines on the page or missing colors. To unclog the print-heads, you can either:

  1. Run a print head cleaning cycle (through your printer's menu) and print a nozzle test to see if it has cleared (or do several deep cleans if problem persists), or
  2. Install Inkedibles cleaning cartridges and print a few pages with these installed, and also run a print head cleaning cycle with these installed (preferred method)

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Although this Photo paper appears to be thicker than I am used to using, it gives a nice appearance. Since I already use your ink, time will reveal if the product holds up to your promise. I printed off a batch to test the photographic quality and it appears to be clean and accurate. I bought 4 packages. If it is everything as promised, I will purchase more.
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